Privacy Policy
Last Updated: July 12, 2026
At SellPath, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.
1. Information We Collect
We collect information that helps us provide and improve our services:
- Account Information: Name, email address, phone number, and other details you provide when creating an account.
- Usage Data: Information about how you interact with our services, including pages visited and features used.
- Device Information: IP address, browser type, operating system, and device identifiers.
- Call Data: For voice services, we may collect call recordings, transcripts, and related metadata.
- Cookie and Preference Data: Essential authentication cookies, a language preference cookie, and a sign-in convenience cookie.
- Support Interactions: If you use our public support widget on the sign-up page, we collect the messages and technical details you submit.
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Respond to your comments, questions, and requests
- Send technical notices, updates, and support messages
- Monitor and analyze usage and trends
- Detect, investigate, and prevent fraudulent transactions
3. Information Sharing
We do not sell your personal information. We may share information with:
- Service providers who assist in delivering our services
- Business partners with your consent
- Law enforcement or government agencies when required by law
- In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement appropriate security measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication procedures
5. Your Choices
You can:
- Update your account information through your profile settings
- Opt-out of marketing communications
- Use the language switcher or clear browser cookies to reset saved preferences
- Request access to or deletion of your personal data
6. Your California Privacy Rights
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
- Right to Know: Request what personal information we collect, use, disclose, and sell (if any).
- Right to Delete: Request deletion of your personal information, with certain exceptions.
- Right to Correct: Request correction of inaccurate personal information.
- Right to Opt-Out: Opt-out of the sale or sharing of your personal information.
- Right to Non-Discrimination: Not receive discriminatory treatment for exercising your privacy rights.
- Right to Limit Use of Sensitive Personal Information: Limit the use of sensitive personal information to certain purposes.
To exercise these rights, please contact us at privacy@sellpath.ai.
You may also designate an authorized agent to make requests on your behalf. We will verify your identity before processing your request.
7. Do Not Sell or Share My Personal Information
We do not sell your personal information. However, if you would like to opt-out of any potential future sales of your personal information, please contact us at privacy@sellpath.ai.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Our standard retention period is 6 years after your last interaction with our services, unless we have a legal obligation to retain it longer.
9. Information for California Residents
In the past 12 months, we may have collected the following categories of personal information:
- Identifiers (name, email, phone number)
- Commercial information (transaction history)
- Internet/Network information (IP address, browsing history)
- Geolocation data
- Audio/Visual data (call recordings)
- Professional/Employment information
We collect this information for business purposes including providing services, security, and legal compliance.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We'll notify you of any material changes by posting the new policy on this page, updating the "Last Updated" date, and, in some cases, we may provide additional notice (such as adding a statement to our homepage or sending you a notification).
11. Contact Us
If you have any questions about this Privacy Policy or to exercise your privacy rights, please contact us at:
SellPath Inc.
Website: sellpath.ai
Email: privacy@sellpath.ai